Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.radiangen.com, and Radian Digital (Radian Generation’s full life-cycle software platform for renewable energy), and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Radian Generation include www.radiangen.com. The Radian Generation website is a financial and technology services site. By using the Radian Generation website, you consent to the data practices described in this statement. 

Collection of your Personal Information 

In order to better provide you with products and services offered, Personal Information: This includes your name, email address, phone number, employer, job title, and any other information you voluntarily provide us, such as when you or your company are onboarded, contact us, participate in surveys. Radian Generation may collect personally identifiable information, such as your:  

 –          First and Last Name 

 –          E-mail Address 

 –          Phone Number 

 –          Employer 

 –          Job Title 

Radian Generation may also collect anonymous demographic information, which is not unique to you, such as your: 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.  

These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Non-Personal Information: This includes data that doesn’t directly identify you, such as your IP address, browser type, operating system, website pages you visit, and how you interact with our website.

Use of your Personal Information 

Radian Generation collects and uses your personal information to operate and deliver the services you have requested. 

Radian Generation may also use your personally identifiable information to inform you of other products or services available from Radian Generation and its affiliates including: 

  • To use your information to operate and deliver the features and functionalities of our website, personalize your experience, and send you relevant information about our services. 
  • To use your email address or phone number to contact you about your account, updates to our services, or to send you promotional offers (you can opt out of these at any time). 
  • To use non-personal information to understand how users interact with our website and to make improvements. 
  • To share your information with law enforcement or other government agencies if required by law. 
 
Who Do We Share Your Information With? 

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who help us operate our website and provide services to you. These partners are contractually obligated to keep your information confidential and secure. We may also share your information if required by law or to protect the safety of others. 

 
Sharing Information with Third Parties 

Radian Generation does not sell, rent, or lease its customer lists to third parties. 

Radian Generation may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Radian Generation may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Radian Generation, and they are required to maintain the confidentiality of your information. 

Radian Generation may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Radian Generation or the site; (b) protect and defend the rights or property of Radian Generation; and/or (c) act under exigent circumstances to protect the personal safety of users of Radian Generation, or the public. 

Tracking User Behavior 

Radian Generation may keep track of the websites and pages our users visit within Radian Generation, in order to determine what Radian Generation services are the most popular. This data is used to deliver customized content and advertising within Radian Generation to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Radian Generation. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Radian Generation website. 

Use of Cookies 

The Radian Generation website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Radian Generation pages, or register with Radian Generation site or services, a cookie helps Radian Generation to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Radian Generation website, the information you previously provided can be retrieved, so you can easily use the Radian Generation features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Radian Generation services or websites you visit. 

Security of your Personal Information 

Radian Generation secures your personal information from unauthorized access, use, or disclosure. Radian Generation uses the following methods for this purpose: 

 –          SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Right to Deletion 

You have control over your information. You can: 

  • Access and update your information: You can access and update your personal information through your account settings. 
  • Opt out of marketing emails: You can click the unsubscribe link in any marketing email to stop receiving them. 
  • Request deletion of your information: You can submit a request to have your personal information deleted by contacting us at [insert contact information]. 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

  • Delete your personal information from our records; and 
  • Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
  • Debug to identify and repair errors that impair existing intended functionality; 
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
  • Comply with the California Electronic Communications Privacy Act; 
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 
  • Comply with an existing legal obligation; or 
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
 
Children Under Thirteen 

Radian Generation does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parents or guardian for permission to use this website.  

 
E-mail Communications 

From time to time, Radian Generation may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Radian Generation or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from Radian Generation, you may opt out of such communications by clicking on the UNSUBSCRIBE button. 

How Do We Protect Your Information? 

We take seriously the security of your information and implement various measures to protect it, including: 

  • Secure Sockets Layer (SSL) encryption: We use SSL to encrypt your information when it is transmitted over the internet. 
  • Firewalls and intrusion detection: We use firewalls and other security measures to protect our systems from unauthorized access. 
  • Data security policies: We have data security policies that cover Data Management, Security, Classification, Handling, Disposal, Retention, and Privacy in place to ensure that your information is handled responsibly and securely. 
 
External Data Storage Sites 

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. 

Changes to this Statement 

Radian Generation reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information: 

Radian Generation welcomes your questions or comments regarding this Statement of Privacy. If you believe that Radian Generation has not adhered to this Statement, please contact Radian Generation at: 

Radian Generation 

5821 Fairview Road, Suite 201 

Charlotte, North Carolina 28209 

Email Address: 

info@radiangen.com

Telephone number: 

415-604-4035 

Effective as of # April 19, 2024